Çiragan Palace Kempinski Istanbul
Ciragan Caddesi 32, Near Ortakoy Mosque, Istanbul, NA 34349, Turkey
Rating
4.6
Certificate of Excellence
2019
Price Level
$$$$
Camere
310
Pets
No
da
$ 4,914.08
21
Jan
Çiragan Palace Kempinski Istanbul, Istanbul
Çiragan Palace Kempinski Istanbul
*.* The only Ottoman imperial palace hotel on the Bosphorus, it has been a classic since its opening in 1990 with its splendid style, superb location, fascinating view and resort ambiance, including a spacious green garden with palm trees. Guests staying at the palace suites enjoy 24h private butler service and absolute privacy, including a private entrance and a lounge. The hotel offers a rich variety of restaurants all offering a balcony or a terrace overlooking Bosphorus. The Gazebo Lounge hosts afternoon tea every day with an unbeatable view and a spacious terrace.
Price & Availability
Select your room
Yildiz King Room ·
Bed & Breakfast
Non Refundable
Yildiz Twin Room ·
Bed & Breakfast · 2 Twin Beds
Non Refundable
Twin Bed ·
Bed & Breakfast
20% discount
Non Refundable
King Bed ·
Bed & Breakfast
20% discount
Non Refundable
Ciragan Bosphorus View King Room ·
Bed & Breakfast
Non Refundable
Ciragan Bosphorus View Twin Room ·
Bed & Breakfast
Non Refundable
Suite ·
Bed & Breakfast
20% discount
Non Refundable
Palace Yildiz Suite ·
Bed & Breakfast · 1 King Bed
Non Refundable
Deluxe Ciragan Bosphorus View King Room ·
Bed & Breakfast
Non Refundable
Grand Deluxe Ciragan Bosphorus View Twin Room ·
Bed & Breakfast
Non Refundable
Grand Deluxe Ciragan Bosphorus View King Room ·
Bed & Breakfast
Non Refundable
Palace Bosphorus Suite ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
297 reviews
5
1865
4
332
3
90
2
38
1
43
Customers Review
Value 3.7
Location 4.8
Cleanliness 4.7
Comfort 4.6
Neighborhood 4.7
Amenities 4.7
Condition 4.5
Recomendation 84.1%
“this hotel was a dream come true. everything was perfect. the location, staff and the room which had an breathtaking view of the Bosporus. they even arranged a surprise for my mothers birthday. I hope to come back to this hotel one day. Thank you so much for everything”
— Beverly Willems
“Absolutely disastrous condition of the room at a price of 2000 euros.
- In the bathroom, the shower glazing was leaking because a seal was broken. After one person took a shower, the whole floor of the bathroom was flooded
- The towel rack in the shower was totally bent and did not hold the towel properly.
- The drawers in the bathroom had very worn linings. This rounded out the disastrous condition of the bathroom.
- In the sleep reach the carpet was very dirty. Walking on it without shoes hygienically unacceptable.
- In addition the wooden floor was poorly repaired in several places and had holes.
- The TV showed a very weak picture, on which unfortunately nothing could be seen. Also information about the hotel was not readable.
- The balcony door could be closed. However, the locking of the door was defective. A reliable locking of the room was thus not guaranteed.
- Both key cards of the room opened the room after 12 to 15 attempts - very uncomfortable!
The best at the end: Due to a city marathon the next morning, we were recommended to check out at 5 am (!), because the hotel would not be accessible by cab later. Such a restriction should be announced before booking!
All together, list of defects is absolutely unacceptable for a hotel and a room in this price range.
Unfortunately, I just got as a reaction to the description of these grievances an offer for an upgrade at the next stay in this awful hotel, which I will certainly never redeem.
In my opinion, this is absolutely insufficient. Also an email to the office of Kempinski in Munich resulted in no usable reaction.
So, if you plan to visit Istanbul, do book another place!”
— Robert H.
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