Ocean Riviera Paradise, Riviera Maya
Carretera Federal Chetumal – Cancun, Xcalacoco, Km 296, Manzana 020, Lote 007-1, Playa Xcalacoco, Near Quinta Avenida, Riviera Maya, 77710, Mexico
Rating
3.9
Price Level
$$$
Rooms
974
Pets
No
from
$ 2,252.25
14
Jan
Ocean Riviera Paradise, Riviera Maya, Riviera Maya
Ocean Riviera Paradise, Riviera Maya
Ocean Riviera Paradise All Inclusive is situated in Playa del Carmen. The hotel has 5 outdoor pools and spa centre and guests can enjoy a drink at one of the 12 on site bars. Free WiFi is provided and free private parking is available.All rooms include a flat-screen TV with cable channels. You will find a coffee machine in the room. Each room is fitted with a private bathroom. For your comfort you will find bathrobes and free toiletries.There is a 24-hour front desk at the property. Guests can enjoy a meal in one of the 10 restaurants of this resort relax at Mike´s Coffee or have dessert at the Ice Cream Parlour. The resort offers unlimited non motorized sports Theater Night club and access to the onsite Casino and Bowling alley.Despacio Spa Centre offers massages face and body treatmentsIndoor saltwater pool sauna and state of the art fitness centre. Beauty salon and hairdressing service.You can play tennis volleyball or basketball in one of the 3 courts. 5th Avenue is 4.3 km from Ocean Riviera Paradise All Inclusive. The nearest airport is Cancun International Airport 50 km from the property.
Price & Availability
Select your room
Junior Suite Standard ·
All Inclusive
Daisy Junior Suite Family ·
All Inclusive
Daisy Familiar Junior Suite Garden View ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Junior Suite ·
All Inclusive
22% discount
Non Refundable
Suite ·
All Inclusive
22% discount
Non Refundable
Preferred Rate
Daisy Junior Suite - Tacticaslat ·
All Inclusive
Cancel free of charge before Sun, 22 Dec 2024
Daisy Junior Suite Family Pool View ·
All Inclusive
Daisy Familiar Junior Suite Pool View ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Daisy Junior Suite Garden View ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Room Standard ·
All Inclusive
Non Refundable
Preferred Rate
Daisy Junior Suite - Midlat ·
All Inclusive
Non Refundable
Standard Suite ·
All Inclusive
23% discount
Non Refundable
Daisy Junior Suite Pool View ·
All Inclusive · Bed Not Specified
Book now and save
Non Refundable
Suite With Garden View ·
All Inclusive
22% discount
Non Refundable
Preferred Rate
Eden Junior Suite - Free Bowling Alley, Welcome Drink, Free Wifi, Gym 24 Hrs, By The Beach, All Inclusive - Tacticaslat ·
All Inclusive
Non Refundable
Suite With Pool View ·
All Inclusive
22% discount
Non Refundable
Suite Superior ·
All Inclusive
Non Refundable
Preferred Rate
Eden Junior Suite - Free Bowling Alley, Welcome Drink, Free Wifi, Gym 24 Hrs, By The Beach, All Inclusive - Midlat ·
All Inclusive
Non Refundable
Junior Suite Eden ·
All Inclusive
Eden Junior Suite Garden View ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Suite Standard ·
All Inclusive
Cancel free of charge before Wed, 25 Dec 2024
Junior Suite Eden Pool View ·
All Inclusive
Eden Junior Suite Pool View ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Suite Pool View ·
All Inclusive
Cancel free of charge before Wed, 25 Dec 2024
Preferred Rate
Privilege Junior Suite - Tacticaslat ·
All Inclusive
Non Refundable
Eden Junior Suite Garden view ·
All Inclusive · 1 King Bed, 2 Queen Beds
Book now and save
Non Refundable
Junior Suite Eden Jacuzzi In Balcony ·
All Inclusive
Preferred Rate
Privilege Junior Suite Pool View - Tacticaslat ·
All Inclusive
Non Refundable
Eden Junior Suite Jacuzzi In Balcony ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Preferred Rate
Privilege Junior Suite - Midlat ·
All Inclusive
Non Refundable
Preferred Rate
Privilege Junior Suite Pool View - Midlat ·
All Inclusive
Non Refundable
Junior Suite Pool View ·
All Inclusive
Non Refundable
Eden Junior Suite with Jacuzzi ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Junior Suite Eden Sea View ·
All Inclusive
Eden Junior Suite Sea View ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Standard Room ·
All Inclusive
23% discount
Non Refundable
Junior Suite Superior ·
All Inclusive
Cancel free of charge before Wed, 25 Dec 2024
Privilege Junior Suite ·
All Inclusive
Privilege Junior Suite Garden View ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Privilege Junior Suite Pool View ·
All Inclusive
Junior Suite Garden View ·
All Inclusive
Cancel free of charge before Wed, 25 Dec 2024
Junior Suite Eden Swim Up ·
All Inclusive
Eden Junior Suite Swim Up ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Suite Garden View ·
All Inclusive
Non Refundable
Junior Suite With Jacuzzi ·
All Inclusive
Non Refundable
Privilege Junior Suite Swim Up ·
All Inclusive
Junior Suite Sea View ·
All Inclusive
Cancel free of charge before Wed, 25 Dec 2024
Junior Suite Eden Rooftop ·
All Inclusive
Room Run Of House ·
All Inclusive
Cancel free of charge before Mon, 30 Dec 2024
Eden Junior Suite Rooftop ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Privilege Junior Suite Rooftop ·
All Inclusive
Privilege Junior Suite Rooftop Garden View ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Junior Suite Eden Rooftop Sea View ·
All Inclusive
Privilege Junior Suite Rooftop Pool View ·
All Inclusive
Eden Junior Suite Rooftop Sea View ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Master Suite Eden ·
All Inclusive
Eden Master Suite ·
All Inclusive
Cancel free of charge before Fri, 27 Dec 2024
Privilege Master Suite ·
All Inclusive
Double Or Twin Standard ·
All Inclusive
Cancel free of charge before Wed, 25 Dec 2024
Privilege Master Suite Swim Up ·
All Inclusive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
958 reviews
5
7833
4
1605
3
868
2
445
1
596
Customers Review
Location 5
Cleanliness 4.2
Comfort 4.2
Neighborhood 4.3
Amenities 4.2
Condition 4.2
Recomendation 59.9%
“I feel like they stole my money and didn't even care.
I booked this trip with some friends for my birthday and was super excited to go. I had heard great things from friends who regularly vacation here so I thought the referral would be great! I wanted to splurge so I got the rooftop jacuzzi room with Privilege access so we could really go all out.
The place was beautiful upon entry, we checked in with the Privilege check-in and my card was charged. It wasn't until I was being taken to my room that we were notified that Privilege areas were closed due to a recent hurricane, only 4 of the restaurants were open, and many of the swim-up bars had been destroyed and were being rebuilt. Obviously, a hurricane is not something they can help, but I never received a single update about closures and had entirely different expectations for my trip upon arrival. When I learned of all the closures, I spoke to Lily who checked us in, and she said she forgot to tell me about all the closures (convenient because they had already swiped my card). I told her that I spent double the money for the week for those things and was never informed until it was too late. She told me she'd escalate the issue and get back to me later.
Getting into our room that evening, it smelled strongly like mildew, the jacuzzi didn't work properly, and our shower flooded the entire room on first use.
I went back to the desk to speak to her again and she sent maintenance, and said that her supervisor would get back to me. This happened for 3 days in a row. I would voice my issues and they said "they'd get back to me". By the end, I gave up because they clearly didn't care about customer service. I would have been okay with closures at the normal rate, but I was paying double. When I asked for support, they told me they'd give me 15% off if I wanted to come back again...
It's beautiful, and I'm sure it's great when it's fully functioning. But I feel like they stole my money. Don't pay the extra for privilege... it's definitely not worth it.”
— Addison Gumbert
“Bom hotel resort. Pessoal simpático e disponível. Lamento apenas o fecho do restaurante buffet aos jantares”
— Pedro Tavares
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